Refund policy

We want you to love your GlowCurtain. If something isn't right, here's how we fix it.

Returns
You can return any unused item in its original packaging within 30 days of delivery for a full refund.

Damaged, faulty or wrong items
If your curtain light doesn't work, or anything arrives damaged or wrong, email us within 30 days of delivery with your order number and a photo or short video. We'll send a free replacement or give you a full refund, and you won't need to send anything back.

How to start a return
Email glowcurtainsupport@gmail.com with your order number and the reason for the return. We'll reply within 2 business days with return instructions.

Refunds
Once we approve your return, we refund your original payment method. It can take 5–10 business days to appear, depending on your bank.
Return shipping costs are paid by the customer unless the item was damaged, faulty or wrong.